You can find the recorded webinar about introvert and extrovert (extravert) communication at the Washington State Library’s website, under Broadcast Archives
Here’s the description:
With the publishing of Susan Cain’s book, Quiet: The Power of Introverts in a World That Can’t Stop Talking, introversion has become a hot topic. Yet, misunderstandings between introverts and extraverts are still incredibly common. At best, these misunderstandings are perplexing, and at worst they lead to tense and hostile interactions. In this webinar, we will explore the “other,” learning to put ourselves in each other’s shoes and become at least a little less perplexed and frustrated. This Webinar is for both introverts and extraverts and will include both humorous and serious examples of miscommunications. You will walk away with tools for perspective-shifting, a newfound appreciation for the “other,” and a better understanding of how to prevent destructive misunderstandings.